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Collection

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In this section, you’ll find all the settings related to receiving funds through Online and Offline Collections. These settings control payment options, methods, and certain customer permissions within the checkout process.

Online Payments Collection #

Collection Tools #

Online collection allows merchants to receive payments through various tools like:

This guide will focus on the general settings that apply across these tools.

Checkout Page Settings #

Each tool opens a Checkout Page, where customers can make payments

Merchants can control what customers are allowed to do on the checkout page. Settings include:

  • Allow/Disallow Currency Exchange: This lets customers choose if they want to pay in a currency other than the one specified (e.g., exchange USD to TZS).
  • Allow/Disallow Customer Info Update: This lets customers edit their information (such as name, email, and phone number.).
  • Allow/Disallow Amount Update: This lets customers change the payment amount if enabled by the merchant.

When a tool (Invoice, Payment Page, Checkout Link) is created, it generates a checkout page. The checkout page will display the customer (if pre-attached), the amount to be paid, and the supported payment methods.

Collection Methods #

Merchants can enable or disable specific payment methods depending on their preferences. Available methods include:

  • Cards: Visa, Mastercard, UnionPay
  • NMB Bill Number
  • Bank Deposit
  • Tigo Pesa
  • Airtel Money
  • MPesa – if not available you can request it via support@gmail.com

Customizing Payment Methods #

By turning on or off any of these methods in the settings, merchants can decide what options will appear on the checkout page for customers to use.

How to Access Online Collection Settings #

  1. Navigate to Collection Settings:
  2. Enable/Disable Payment Methods:
  3. Customize Checkout Page (Invoice as an example):
    • Click Settings button, it will open a drawer with the following actions

Offline Payments Collection #

Collection Methods #

There are three payment methods available for offline collections:

  • TigoPesa Bill-Pay
  • Airtel Money Bill-Pay
  • MPesa Bill-Pay – if not available you can request it via support@gmail.com

Collection Tools #

The offline collection setup includes three key tools for managing customer payments:

  1. Merchant Offline Reference
    This provides a static reference number for the merchant, which customers can use to pay via mobile money. Detailed instructions on how to use this reference are available on here.
  2. Customer Offline Reference
    Similar to the merchant reference, but unique for each customer. Detailed instructions on using customer references are available here.
  3. Order Reference
    A unique order identifier used in offline transactions. This reference is explained thoroughly in the Developer Documentation.

How to Access Offline Collection Settings #

  1. Navigate to Collection Settings and scroll down to Offline Collection: